Promise minutes. Keep minutes.
When your brand is the delivery time, an ETA that drifts is a broken promise the customer can watch in real time. Aschhigo keeps the number on their screen accurate from the moment they order to the moment the doorbell rings.
The problems we hear first.
Countdowns that lie
The tracking screen says two minutes for ten minutes. Customers notice, and support tickets follow.
Store and road out of sync
Prep time, rider availability and traffic are handled separately, so the promise is made without the full picture.
Peak hour cascades
One delayed rider at the dinner rush pushes back the next pickup, and the next, across the whole dark store.
Order-to-doorstep visibility, for you and your customer.
- ETAs built from pickup readiness, live traffic and rider load, not a distance rule.
- Continuous recalculation, pushed to your own app or tracking page through the API.
- Obstructions rerouted before the rider reaches them, with the new time shown straight away.
- Stacked orders assigned only when every customer's promise still holds.
- On-time rate reported per store, so weak spots are visible early.
- Order placedInitial ETA from live traffic, distance and rider load22 min
- Picked upOn schedule, prep time matched estimate17 min
- Congestion on main roadSlower segment detected, ETA held within promise15 min
- Stacked drop completedEarlier drop finished, ETA recalculated11 min
- DeliveredArrived inside the updated windowOn time
What changes for the customer, and for the store.
A promise built on real conditions
The ETA shown at order time already accounts for prep, the nearest free rider and current traffic.
A countdown that stays honest
Congestion and reroutes update the customer ETA immediately, so there is no silent drift.
Store-level accountability
On-time rate and delay causes per dark store show where prep time or staffing needs attention.
The capabilities that matter most here.
Your fleet is the next dispatch.
Connect your riders and order feed, and every delivery promise you make starts correcting itself the moment the road changes.