Know why deliveries were late, not only how many.
Every assignment, ETA update and reroute is recorded with its cause. Reports turn that record into on-time rates, ranked delay causes and trends you can act on, by hub, shift or rider.
Delay causes, ranked.
When reroutes and ETA changes carry their reasons, late deliveries stop being a single number. You can see whether the fix is store prep time, a congested corridor or a shift that needs one more rider.
Illustrative breakdown. Your reports are built from your own delivery data.
Four steps, running on every order.
Every event recorded
Assignments, ETA changes and reroutes are logged with timestamps and causes.
Outcomes measured
Each delivery is compared against its original and updated promise.
Causes attributed
Delays are attributed to traffic, prep time, address issues and more.
Trends reported
Daily, weekly and monthly views show whether changes are working.
What reports cover
Automation with rules you set.
Export anytime
Download reports and raw delivery data as CSV whenever you need them.
Scheduled summaries
Send weekly performance summaries to operations leads by email.
Custom groupings
Slice reports by hub, zone, shift, order type or rider.
Your fleet is the next dispatch.
Connect your riders and order feed, and every delivery promise you make starts correcting itself the moment the road changes.