The road changes. The route changes with it.
When a closure, jam or incident appears on a rider's path, Aschhigo recalculates the best available route before the rider reaches it, and updates the ETA in the same step. Nobody has to call anyone.
Blocked, rerouted, updated. In one move.
Watch the sequence: the rider travels the planned route, an obstruction appears ahead, the engine locks an alternate path and the ETA moves from 14 to 18 minutes. The customer sees the new time straight away.
Four steps, running on every order.
Obstruction detected
Live conditions show the planned path will cost more time than expected.
Alternatives compared
Available paths are compared on arrival time for this and any stacked drops.
Route locked
The best path is sent to the rider app with turn-by-turn guidance.
ETA updated
The customer ETA and your dispatch view update together, with the reason logged.
What triggers a reroute
Automation with rules you set.
Reroute sensitivity
Set the minimum time saving that justifies changing a rider's path.
Reason logging
Every reroute records its cause, feeding your delay-cause reports.
Dispatcher visibility
See every reroute event as it happens on the live dispatch screen.
Your fleet is the next dispatch.
Connect your riders and order feed, and every delivery promise you make starts correcting itself the moment the road changes.