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Delivery & logistics operators

Run the whole fleet from one screen, without the phone calls.

When dispatch lives in spreadsheets, group chats and a dispatcher's memory, every extra order adds coordination work. Aschhigo takes assignment, ETA tracking and rerouting off the desk so your team manages exceptions, not every drop.

What gets in the way

The problems we hear first.

Dispatch by phone and chat

Dispatchers spend the shift calling riders to check where they are and whether they can take one more order.

Uneven rider utilization

Some riders run back to back while others wait at the hub, because nobody can see capacity across the whole fleet.

Delays discovered too late

A late delivery is usually found out when the customer complains, long after anything could be done about it.

With Aschhigo

Less coordination. More deliveries per rider.

  • Orders assigned automatically to the rider with the best position, load and route fit.
  • Capacity visible across every hub, so idle riders are put to work before new ones are called in.
  • At-risk deliveries flagged while there is still time to act.
  • Reroutes handled by the engine, with the reason recorded for every change.
  • Delay causes reported by hub and shift, so fixes are based on evidence.
Hub WestSample view
R-07Load 2 of 3On delivery
R-12Load 0 of 3Returning to hub
R-03Load 3 of 3Delayed at drop
R-15Load 0 of 3Available
A shift with Aschhigo

Where your dispatch team's time goes instead.

Morning ramp-up

Riders check in, orders flow in

Assignment runs from the first order. The dispatch desk watches the queue instead of building it by hand.

Midday peak

Exceptions, not every order

At-risk orders and delayed riders rise to the top. The team focuses on the handful that need a human.

End of shift

A report, not a guess

On-time rate and delay causes for the day, ready for the handover and tomorrow's staffing call.

Next on the board

Your fleet is the next dispatch.

Connect your riders and order feed, and every delivery promise you make starts correcting itself the moment the road changes.

OrderStatusETA
Grocery basket, Sector 4On time06 min
Pharmacy refill, Link RoadRerouted18 min
Parcel batch of 3, Hub EastAssigned24 min
Your fleetReady to dispatch